This website is supplied by SugarSin in the purpose of trade e-commerce, information and communication. You are encouraged to browse the website and you may download material displayed on this website for your own personal, non-commercial use only. You may not distribute (for commercial or other purposes), edit, modify, re-use or transmit any of the text, images, database or other content without SugarSin’s express written permission. By accessing and browsing this website you accept these terms and conditions without limitation or qualification. The use of this website is expressly subject to these terms and the conditions of use.

Everything you see or read on this website is copyrighted and may not be used without the written permission from SugarSin. These terms and conditions take effect from the first date you begin to use this website. SugarSin reserves the right to change terms and conditions at any time by posting the changes up on this website. It is your responsibility to view the terms and condition regularly to obtain notice of such changes. SugarSin tries to ensure that the information on the website is as accurate and complete as possible. SugarSin will not be liable for any damages of any kind arising from the use of this website. SugarSin also assumes no responsibility and cannot be liable for any damages resulting from direct, indirect, incidental, punitive or consequential arising from the loss of use or use, data or products whether in contract, negligence or other tortuous action arising out of, or in connection with the use of this website.

SugarSin cannot be held responsible or liable for any damages to or viruses that may affect your computer equipment or other property on account of your access to, use of or from browsing this website or your downloading of materials, data, text or images.

Any personal data e.g. your name, address, telephone number or e-mail address that you transmit to the website via electronic mail or otherwise is used by SugarSin in accordance with the Data Protection Act of 1998. This website may contain links to websites operated by parties other than SugarSin and such links are provided for your convenience only. SugarSin does not control such websites and is not responsible for their contents. SugarSin’s inclusion of links to other websites does not imply any endorsement of the material on such websites or any association with their operators.

SugarSin may from time to time monitor or review your comments or e-mails, reviews and posted transmissions on any communications facility on this website. As a user of these communal areas you agree to send and receive messages and material that is proper and related to the particular forum. You agree that you will not:

– Defame, abuse, harass, stalk, threaten or otherwise inhibit the rights of other users.

– Publish, post, upload or distribute any inappropriate, defamatory, infringing, indecent, obscene, pornographic or unlawful material or information. SugarSin will co-operate fully with any law enforcement authority or court requesting or directing us to disclose the identity of anyone posting any such material information.

– Place any material on this website that belongs to anyone other than yourself without the prior written consent of the owner.

– You grant SugarSin and others authorised by SugarSin the unrestricted right to use reproduce, distribute and translate and edit any material you place on the website.

Products

All SugarSin’s products are of highest quality and quality controls are carried out on daily bases. However, if something appears to be wrong with the products when you receive them, please notify us immediately, latest 48 hours after delivery by sending an email to orders@sugarsin.co.uk or by calling 020 3176 7807 and we promise to replace the products as soon as possible. Please always keep the damaged products until we have resolved the problem.

Returns

Orders cannot be cancelled once SugarSin has begun processing the order. However, should you wish to change or cancel your order, you are welcome to call us to check whether the processing of an order has commenced, and if it has not we may be able to accommodate your request to cancel and will do our best to meet your needs. Any agreement by SugarSin to accommodate a cancellation request will be conditioned upon payment of any and all costs, charges and expenses already incurred by SugarSin to that point, and you agree that such amounts may be deducted from any payments previously made to SugarSin.

Delivery

SugarSin is not responsible for lost, stolen or damaged goods once an order leaves our possession. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. SugarSin does not accept any liability for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all risk in the goods.

If you choose a specific delivery date when placing your order, we will do our best to arrange delivery for that day. You acknowledge that requested delivery dates are non-binding estimates only and that you have no claim against us for any delays or early deliveries. Once your order is in the hands of the carrier we have no control over the delivery process and we recommend you choose a delivery date at least one day early to avoid disappointment.

e phone or email by contacting us on hello@sugarsin.co.uk or 020 3176 7807

PRIVACY POLICY & SECURITY

At SugarSin we are committed to protecting your privacy and we will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). This means that only authorised SugarSin staff or our agents have access to personally identifiable information. All our agents have agreed to keep any information secure as well.

The type of information we collect from customers are name, address, phone number and email address. The reasons why we collect this information are so we can process your order, but also to be able to provide you with a personalised service. Sometimes we send our customers emails, just to let them know about the happenings and offers we do at SugarSin. These emails will only be sent to you if you have given us your consent to do so. However, if you decide that you don’t want to receive any future emails, you can just send us an email or click on the “unsubscribe” link in the bottom of the email and we promise not to send you the emails again.

COOKIES

We sometimes use the information we collect from you to track patterns of behaviour of visitors on our site. We do this by using ‘cookies’. Cookies are small piece of information that speeds up the interaction between websites and enables the system to recognise your device on future visits. Although it puts your items in to the shopping bag and remembers who you are and what you like at future visits, it does not store any details about your credit cards. At SugarSin we use them to simply give you as a customer a better and more personalised site experience; so you can view and edit your shopping bag and get offers that are more relevant to you

SECURITY POLICY

All SugarSin online purchases take place in a safe environment and our payment provider Paypal holds all your card details secure. In fact, they are so secure that we can’t even see them as all your details are held in an encrypted format until we process your order.  However, if you still feel unsecure to place an order on our website, please feel free to place the order over the phone or email by contacting us on hello@sugarsin.co.uk or 020 3176 7807

Back to Top